Tag Archives: Davis

Apology Letter From Canaan – Is It Too Little, Too Late?

Susan says….

Rarely am I incensed enough to write a letter of complaint or even fill out a customer comment card.   Would it do any good anyway, or just waste my time?  During my latest visit to Canaan Valley “Resort”, I was so disappointed and upset with my experience that I did fill out the comment card given to me by the unfortunate counter staff forced to deal with all the angry customers.  See my review here.  I also included a note to check out my thoughts here on Fork You.  Several searches were made to access our site with “fork you canaan”, so we’re pretty sure they read the review.

Just this week, I received a letter from the General Manager (click to enlarge):

Letter from Canaan

Letter from Canaan

I think the letter was well-deserved and a classy move on the part of Canaan’s management.  It’s not easy to admit you are wrong, especially for a man.  However, If I am not forced to eat on the premises of this lackluster State Park in the future, I will choose one of the many finer choices in the surrounding area.  See our reviews on Sirianni’s, Muttley’s, and The Purple Fiddle, for a few recommendations.

Hopefully the comments made in this modern-day forum will help the management make positive changes to improve the service, preparedness and quality of the meals at their establishment in both Pazzo’s Pizza and the main dining room.  Please note: I have never had a problem with the bar there, so drink up if you go to Canaan.

Thanks, Canaan.  But for this foodie, I think it’s too little, too late.

I like that Mutt!! – Muttley’s Downtown, Davis, WV

Muttley’s Downtown- Davis WV

Ron says:

A few years ago, before they put the new facade on the outside of this building, I stumbled in here with some co-workers for Dinner on a Tuesday. At that time their special if I recall correctly was like two dinners for $19.99. There were three of us and the server said it was no problem to make the odd man out’s dinner $9.99. Since that time I have been a big fan of this joint…

I would have never walked in this establishment as I had always thought it was a biker bar or something… but walking in that eve it was like Bizzaro World. Antiques, and all scattered about. Then the food… I forget what I had that night, and well it was awesome, I couldn’t believe the bang for the buck… at that time I would have dished out five forks on the spot…

I think it was the next year, Susan and I were up there, and we missed the special, however the food was still excellent.

Fast Forward to 2008 – new facade outside, and two entrances… the one with the “Open” sign leads to the video poker spot, and the other under the awning, to the restaurant. I chose the “Open” door.. but that wasn’t it, and other than looking like I ride the short bus, I promptly turned around, walked twenty feet and went in the correct door.

While doing so, we noticed the special is now dinners for $9.99 each, but there’s a note about the change in the price of the steak… HEY TIMES ARE TOUGH….TIMES CHANGE…. and if I don’t like it I don’t have to eat here.

So in we go, we do wait a few minutes to be seated at the nearly empty place, but there’s so many neat little trinkets and crap stashed about it doesn’t seem too bad. Other than it’s a small cramped place and if you have to stand there you feel like you’re bothering other patrons, or you’re just plain in the way. So waiting this eve was not a highlight.

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Serious Pizza and Pasta at Sirianni’s – Davis, WV

Susan says:

A visit to the Canaan Valley area is not complete until I have been to Sirianni’s.  There is just something about this place that I love.  The restaurant is housed in an old storefront on Route 32 in Davis.  You can’t miss it, and you shouldn’t!  It’s not filled with fancy, new furniture.  Instead, it has quirky old chairs, different sized tables, and skis as posts on the booths.  How cool is that?  We were seated in the raised section straight ahead and slightly to the left of the front door.  As luck would have it, I noticed that my favorite booth, right next to this table, was empty.  I asked our server if it would be alright for us to scooch over there, and he gave me the nod.  This booth is tucked in the corner, seems very private, has two old, high back benches for seats and ski poles make the posts.  This spot made my food taste even better, I am sure of that.

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Disaster in Tucker County – Canaan Valley Resort

Pazzo’s Pizza – Canaan Valley Resort, Tucker County, WV

Susan says:

The term “resort” really should not be applied to this place.   The Resort Police should smack that down hard and fast.  I just had the worst lunch since the Power Alley Grill debacle at Pazzo’s Pizza, the quick-order place at the Canaan Valley “Resort” lodge.

I was attending and presenting at a conference, which put me in the building all day, therefore forcing me to eat lunch on the premises.  In hindsight, I should have brought a bag lunch.   Most of the conference attendees ate lunch in the Hickory dining room.  I was not falling into that trap again.  You know, where you unwittingly follow the masses, like lemmings…to their death.  We have been holding this particular conference in this location for years.  For the past several, the Wednesday lunch has ALWAYS been a pathetic soup/salad/sandwich buffet where my bill always totals around $10.  What makes it pathetic, you ask?  I am pleased to explain:  the bread for the sandwiches came right out of the Heiner’s bag – not toasted, not warm, not nothin’.  Regular ol’ cheap ass deli meat and American cheese.  Iceberg lettuce, of course.  And we all know by now that sandwich lettuce is very important to me.  The salad is iceberg lettuce, again, and you know there’s gonna be Ranch dressing.  I never even walked over to the soup.  Figured it wasn’t worth the trouble.  To beat it all, you can’t even order off the regular dining room menu if you don’t want that inferior sandwich stuff.  As I said, I was not going to pay $10 for that again this year so I went to the quick-order place called Pazzo’s Pizza.

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